Assessment and Development Centers (ADCs) help organizations reduce bias and bring objectivity to decision making related to talent (selection and development).
Traditionally, when talent related decisions are made, they are done on the basis of interviews, stakeholder feedbacks, or perceptions about the individual. Interviews are known to have low reliability and validity as a selection tool. According to research, both candidate and interviewer characteristics (such as gender, race, age, personality, disability, appearance, anxiety levels, marital and pregnancy status) influence the outcome of the interview. Similarly, stakeholder feedbacks also suffer from similar problems of prejudice.
Assessment and Development Centers on the other hand are based on the foundation of matching for competency. This includes identifying and defining what competencies are needed to do a job and devising a process to measure the proficiency of the candidate in each competency. This allows for competency-based decision making and stronger alignment to organizational needs.
Typically, an ADC is a one-day process that helps identify the match between the competencies required for a job and those displayed by the individual.
An Assessment Center is set up for talent selection. At the end of the assessment center, the organization gains clarity on whether the candidate is a ‘go’, ‘maybe’, or a no-go’.
A Development Center is designed for talent development. At the end of the development center, the organization gains clarity on what each employee’s specific development needs are. Additionally, it provides the employee greater awareness of where they are viz-a-viz where they are expected to be in their current or future job role.
The client is a leading provider of smart and sustainable vertical mobility solutions for buildings of all sizes, types, and forms. They have state-of-the-art transit management systems support efficient and comfortable movement across buildings and infrastructure networks.
The client’s top leadership had experienced coaching and found it transformative. They now wanted to roll out coaching as a culture across senior and mid-level leadership. The client had two needs:
Program designing
We designed the Leader as a Coach program for developing coach-leaders within the organization. While for developing high-potential employees, we rolled out a leadership coaching program at scale.
Leader as a Coach Training
1:1 Leadership Coaching for Hi-Pot employees
Quick Stats
Trained 100+ leaders to act as internal Coaches
Coached 200+ managers over a period of 4 months
Leader as a coach :
1:1 Coaching:
In a feedback survey, the client recorded the following:
The Leader as a Coach program is consistently run every year for new leaders coming in the system.
The 1:1 Leadership Coaching for High Potential employees has been restarted for a fresh batch of 200+ managers.
The client is a multinational technology company that makes enterprise tech and business tools for the banking and finance sector.
The client has identified a vision of 10x growth in its valuation and doubling in revenues before the end of this decade to become a billion-dollar company. They committed to achieving this growth while also becoming a Great Place To Work certified organization. They wanted to leverage coaching as a tool to fire up their growth.
Program designing
We co-created a program with the client to solve for their challenges through kindling a coaching culture in the organization. This included 1:1 coaching to leaders and training them in coaching skills to create cascade effects through the organization.
We deployed Meeraq’s Leader as a Coach certification program with an additional module of mentorship skills. The solution was designed to fit in with other components of the client’s overall program to launch themselves towards their stated growth vision. The program included:
Audience: 50 leaders (including the CXO layer) subsequently extended to 175 leaders
While the Intervention is still underway, a resounding testimonial of its reception is that after the completion of the first batch of CXOs – the client requested the program be delivered for more of its leaders, leading to an increase of 250% in the total batch strength for the program, and putting the number at 175 leaders across the client’s organization.
The client is an Indian multinational conglomerate with a market capitalization of 300 Billion USD. It offers products and services in over 150 countries, and has operations in 100 countries across six continents.
As part of the initiative to kindle coaching culture across its group companies, the client organization wanted to offer coaching and coach training to its employees. They were looking for:
Coach Training:
We offered our 60 Hour, ICF Approved, Level 1 Coaching Certification Program. This program was being offered to leaders from across the Group Companies. These leaders were typically at the CXO level and were nominated by their organizations.
The program included the following components
Audience: Trained and Certified 50+ CXO level leaders across the conglomerate
Executive Coaching:
A total of 15+ coaches coached 40+ senior leaders across the group companies.
We offered the client our Coach-as-a-Service platform on subscription. Via this platform, the client tracks the progress of its overall executive coaching program at the group level. The platform includes session scheduling, attendance tracking, and coaching progress and impact tracking services.
All the leaders who went through the program, found the program beneficial for themselves first, and then for their teams, as they were able to implement their learnings with them.
Leaders felt changes at personal and professional level and the same was confirmed by their teams and families.
The leaders coached Non-profit volunteers as part of the program which created a ripple impact outside the client’s system, into civil society.
Our Level 1 Program is part of the client’s University calendar and sits alongside programs offered by Harvard, INSEAD, IIMs etc.
This program runs every year, with new leaders opting for it, and is creating awareness about coaching within the client’s system.