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Case Study Rolling out Coaching Culture across the organization June 29, 2023 Client The client is a leading provider of smart and sustainable vertical mobility solutions for buildings of all sizes, types, and forms. They have state-of-the-art…
We have a history of coaching leadership in the Indian Subcontinent.
We have coached thousands of leaders across Corporates, Conglomerates, MNCs, Start ups, and Non-profits. Our coaching clientele include Founders, CEOs, CXOs, Top Management, Senior and Middle Management, Women Leaders, and High-potential employees.
In addition to being a leading coaching services provider in the country, Coach-To-Transformation, our coach training arm has trained 2000+ coaches across the globe, with many of them successfully gaining their credential from the International Coaching Federation.
All client needs are handled under a single window and routed through a structure and process. Once the requirements are provided, our system sets up the solution.
Having managed large coaching engagements, we already have necessary structures and process set up to ensure smooth end-to-end management of the coaching engagement.
We have built proprietary technology to support large-scale coaching engagements. The platform manages & allows for customization at the level of individual coaching engagement.
Coaching is a specialized domain which requires experience, expertise, and continuous upgradation. As an industry leader, we anticipate and provide direction to clients to help them best achieve their goals.
We have vetted our coaches through an onboarding process and over multiple engagements. This creates an assurance of the quality of our coaches.
Our in-house infrastructure and know-how offers clients a hassle-free experience of deploying coaching within their organization .
Leadership coaching helps a leader build and enhance leadership ability such as people leadership skills, talent management, systemic thinking, better decision making, creative problem solving, and much more. This journey prepares leaders to rise to the next level in the organization while ensuring they function at peak potential. Leadership coaching sharpens leaders’ skills that accelerates growth and builds stronger leadership for tomorrow to give the organization an edge over competition.
Executives, whilst possessing the technical expertise for their role, face various challenges like time management, conflict management, communication issues, networking, executive presence, people management and so on. Irrespective of where the person is in their professional life, executive coaching helps individuals on aspects that s/he wants to be coached on and enables them to become a better professional.
Performance coaching helps individuals and teams by challenging limiting beliefs in a supportive manner and results in individuals performing at their maximum potential while optimising on their team’s performance. It helps create a culture for feedback and feedforward to enable and empower high performance and amplify impact on growth.
Career coaching helps individuals see their career path clearly and plan actionables to reach their career goal. This process involves proactively managing one’s professional life to maximise potential and reach the desired goal. It helps employees perform at their peak and look for maximised productivity and job satisfaction.
Organizations experience transition phases, it could be organizational restructuring, upskilling of talent, internal job postings, or job transfers. Transition of any sort can be overwhelming for employees and providing them support in these times in the form of a Career Transition Coach can offer assistance. Some of the aspects covered in Transition coaching are overcoming stress, looking at opportunities, overcoming procrastination, creating a vision-mission and value for self, developing emotional quotient and managing the transition with a plan of action.
It is intended specifically for employees resuming work after maternity leave. Maternity Coaching can help employees discover the purpose in change, understand their journey, understand self and how to function during change. It helps employees look at all the options and beyond, deliberate and decide. Maternity Coaching helps individuals plan and action out their settling in the role once they resume work from the break.
Based on client needs, profiles of credentialed & experienced coaches are curated & approved. Through a chemistry session, Coachee chooses their coach from this list of coaches.
Tripartite meeting is set up between the Coach, Coachee and Manager to agree upon goals for the program. Includes information from Assessment reports and/or 360 Degree Feedbacks.
Coaching sessions are scheduled and tracked via CaaS, Meeraq’s propriety Coaching Management Technology. These sessions can be conducted both face-to-face or virtually.
Mid and End reviews are conducted between Coach, Coachee, and Manager. Internal reviews anchored by Meeraq’s PMO are conducted to create a view for client’s governance team.
Impact is measured through self-reporting on the goals outlined in the Personal Scorecard. Engagement closes with assisting the coachee create a plan towards sustaining the transformation journey.
Case Study Rolling out Coaching Culture across the organization June 29, 2023 Client The client is a leading provider of smart and sustainable vertical mobility solutions for buildings of all sizes, types, and forms. They have state-of-the-art…
The client is a leading Indian e-commerce company with more than 200 million registered customers, 150 million products, and 36,000 employees.
The client profiled its leadership and identified specific Areas of Development including:
Program designing
We designed the program under three phases:
The following program components were designed to implement the DTB Phases:
Program designing
Participant Feedback:
Overall Impact Metric
Average rating of: 4.5 / 5
We have partnered with the client yet again to offer the Leadership Development Program to a fresh batch of women leaders in 2023.
The client was showcased in The Leadership Factories of India, a study conducted in 2023 that recognized organizations with the best leadership development processes and was featured in the Economic Times. This included the work that Meeraq did with the client.
The client is a leading provider of smart and sustainable vertical mobility solutions for buildings of all sizes, types, and forms. They have state-of-the-art transit management systems support efficient and comfortable movement across buildings and infrastructure networks.
The client’s top leadership had experienced coaching and found it transformative. They now wanted to roll out coaching as a culture across senior and mid-level leadership. The client had two needs:
Program designing
We designed the Leader as a Coach program for developing coach-leaders within the organization. While for developing high-potential employees, we rolled out a leadership coaching program at scale.
Leader as a Coach Training
1:1 Leadership Coaching for Hi-Pot employees
Quick Stats
Trained 100+ leaders to act as internal Coaches
Coached 200+ managers over a period of 4 months
Leader as a coach :
1:1 Coaching:
In a feedback survey, the client recorded the following:
The Leader as a Coach program is consistently run every year for new leaders coming in the system.
The 1:1 Leadership Coaching for High Potential employees has been restarted for a fresh batch of 200+ managers.
The client is a multinational technology company that makes enterprise tech and business tools for the banking and finance sector.
The client has identified a vision of 10x growth in its valuation and doubling in revenues before the end of this decade to become a billion-dollar company. They committed to achieving this growth while also becoming a Great Place To Work certified organization. They wanted to leverage coaching as a tool to fire up their growth.
Program designing
We co-created a program with the client to solve for their challenges through kindling a coaching culture in the organization. This included 1:1 coaching to leaders and training them in coaching skills to create cascade effects through the organization.
We deployed Meeraq’s Leader as a Coach certification program with an additional module of mentorship skills. The solution was designed to fit in with other components of the client’s overall program to launch themselves towards their stated growth vision. The program included:
Audience: 50 leaders (including the CXO layer) subsequently extended to 175 leaders
While the Intervention is still underway, a resounding testimonial of its reception is that after the completion of the first batch of CXOs – the client requested the program be delivered for more of its leaders, leading to an increase of 250% in the total batch strength for the program, and putting the number at 175 leaders across the client’s organization.
The client is an Indian multinational conglomerate with a market capitalization of 300 Billion USD. It offers products and services in over 150 countries, and has operations in 100 countries across six continents.
As part of the initiative to kindle coaching culture across its group companies, the client organization wanted to offer coaching and coach training to its employees. They were looking for:
Coach Training:
We offered our 60 Hour, ICF Approved, Level 1 Coaching Certification Program. This program was being offered to leaders from across the Group Companies. These leaders were typically at the CXO level and were nominated by their organizations.
The program included the following components
Audience: Trained and Certified 50+ CXO level leaders across the conglomerate
Executive Coaching:
A total of 15+ coaches coached 40+ senior leaders across the group companies.
We offered the client our Coach-as-a-Service platform on subscription. Via this platform, the client tracks the progress of its overall executive coaching program at the group level. The platform includes session scheduling, attendance tracking, and coaching progress and impact tracking services.
All the leaders who went through the program, found the program beneficial for themselves first, and then for their teams, as they were able to implement their learnings with them.
Leaders felt changes at personal and professional level and the same was confirmed by their teams and families.
The leaders coached Non-profit volunteers as part of the program which created a ripple impact outside the client’s system, into civil society.
Our Level 1 Program is part of the client’s University calendar and sits alongside programs offered by Harvard, INSEAD, IIMs etc.
This program runs every year, with new leaders opting for it, and is creating awareness about coaching within the client’s system.