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Case Study Nurturing Coaching Culture for an Indian Conglomerate June 29, 2023 Client The client is an Indian multinational conglomerate with a market capitalization of 300 Billion USD. It offers products and services in over 150 countries, and has operations…
Case Study Rolling out Coaching Culture across the organization June 29, 2023 Client The client is a leading provider of smart and sustainable vertical mobility solutions for buildings of all sizes, types, and forms. They have state-of-the-art transit management systems…
The client is a global pharmaceutical company that develops and produces medicines and vaccines for various medical fields, including immunology, oncology, cardiology, endocrinology, and neurology.
The company sought to encourage one set of group leaders to think as one, enhance trust, improve communication, and align on shared goals—enabling them to work seamlessly as a high-performing team and drive collective success.
They wanted a program focused on strengthen trust, collaboration, and break silos for their senior leaders.
Based on the inputs, Meeraq designed a 1 day offsite workshop followed by our unique LAP model including 1 action coaching and 1 progress check in.
The journey started with
Pre-study & Stakeholder Interviews – Contextualizing training for maximum relevance.
Pre-work- A highly impactful pre-work was given to the participants to reflect on their current understanding of team trust, cohesiveness and function
Meeraq’s signature LAP Model, featuring:
Based on Patrick Lencioni’s framework of 5 dysfunctions, the team was analyzed and the program aimed at resolving these dysfunctions and unite them as one cohesive team!
Quick Stats:
Based on the actions tracked by the participants and stakeholders on Meeraq platform we found that
The program has been a resounding success. The client has expressed high satisfaction and appreciated the interactive workshop, progress review sessions as well as regular implementation of learning.
Participants Feedback & Ratings
“The facilitator is a magician and a rockstar…Nothing that I can think of that could have been different.”
The client is a leading American private healthcare company, headquartered in Northfield, Illinois, and with a significant in India, headquartered in Pune. Known for being one of the largest suppliers of medical-surgical products, the company is focused on providing quality healthcare solutions worldwide.
The client sought comprehensive developmental program for their IT managers, aimed at improving interpersonal skills, communication, delegation, accountability, and stakeholder management. The objective was to equip managers with the skills necessary to lead high-performing teams, communicate difficult decisions, and manage stakeholders through influencing and storytelling.
Meeraq designed a tailored training intervention with 6 in-person modules for the client’s IT managers, starting with pre-study and stakeholder interviews to contextualize the program. Modules were strategically alternated with action coaching sessions to maximize engagement and enhance impact.
The program included
DISC Personality Assessment was a key tool used o assess and understand behavioral tendencies. The program was assessed at Kirk Patrick Model Level 3 which helped in understanding the impact of the programs and areas for improvement.
Quick Stats:
Based on the actions tracked by the participants and stakeholders on Meerag platform we found that
This was widely appreciated in their internal assessments. As a result, the client has returned for additional programs, recognizing the positive impact and sustained improvements.
Participants Feedback & Ratings
Super informative. A whole set of knowledge to carry with us. Thank you for the best session.
The client is a key player in the Indian IT sector specializing in custom software development, mobile application design, and IT consulting.
The company sought to amplify its leadership capabilities to sustain and accelerate business growth.
They wanted a program focused on tackling business growth challenges through enhancing strategic thinking, creating high performing teams and enhancing leadership skills.
Meeraq designed an intensive, hands-on, two-day leadership intervention with 6 in-person modules modules for the client’s IT managers driven by real-world application and measurable impact.
The journey started with:
Pre-study & Stakeholder Interviews – Contextualizing training for maximum relevance.
Meeraq’s Signature LAP Model, featuring:
Quick Stats:
Based on the actions tracked by the participants and stakeholders on Meeraq platform we found that
The program has been a resounding success. The client has expressed high satisfaction and appreciated the interactive workshop, progress review sessions as well as regular implementation of learning.
Participants Feedback & Ratings
The client is a leading Indian e-commerce company with more than 200 million registered customers, 150 million products, and 36,000 employees.
The client profiled its leadership and identified specific Areas of Development including:
Program designing
We designed the program under three phases:
The following program components were designed to implement the DTB Phases:
Program designing
Participant Feedback:
Overall Impact Metric
Average rating of: 4.5 / 5
We have partnered with the client yet again to offer the Leadership Development Program to a fresh batch of women leaders in 2023.
The client was showcased in The Leadership Factories of India, a study conducted in 2023 that recognized organizations with the best leadership development processes and was featured in the Economic Times. This included the work that Meeraq did with the client.
The client is a leading provider of smart and sustainable vertical mobility solutions for buildings of all sizes, types, and forms. They have state-of-the-art transit management systems support efficient and comfortable movement across buildings and infrastructure networks.
The client’s top leadership had experienced coaching and found it transformative. They now wanted to roll out coaching as a culture across senior and mid-level leadership. The client had two needs:
Program designing
We designed the Leader as a Coach program for developing coach-leaders within the organization. While for developing high-potential employees, we rolled out a leadership coaching program at scale.
Leader as a Coach Training
1:1 Leadership Coaching for Hi-Pot employees
Quick Stats
Trained 100+ leaders to act as internal Coaches
Coached 200+ managers over a period of 4 months
Leader as a coach :
1:1 Coaching:
In a feedback survey, the client recorded the following:
The Leader as a Coach program is consistently run every year for new leaders coming in the system.
The 1:1 Leadership Coaching for High Potential employees has been restarted for a fresh batch of 200+ managers.
The client is a multinational technology company that makes enterprise tech and business tools for the banking and finance sector.
The client has identified a vision of 10x growth in its valuation and doubling in revenues before the end of this decade to become a billion-dollar company. They committed to achieving this growth while also becoming a Great Place To Work certified organization. They wanted to leverage coaching as a tool to fire up their growth.
Program designing
We co-created a program with the client to solve for their challenges through kindling a coaching culture in the organization. This included 1:1 coaching to leaders and training them in coaching skills to create cascade effects through the organization.
We deployed Meeraq’s Leader as a Coach certification program with an additional module of mentorship skills. The solution was designed to fit in with other components of the client’s overall program to launch themselves towards their stated growth vision. The program included:
Audience: 50 leaders (including the CXO layer) subsequently extended to 175 leaders
While the Intervention is still underway, a resounding testimonial of its reception is that after the completion of the first batch of CXOs – the client requested the program be delivered for more of its leaders, leading to an increase of 250% in the total batch strength for the program, and putting the number at 175 leaders across the client’s organization.
The client is an Indian multinational conglomerate with a market capitalization of 300 Billion USD. It offers products and services in over 150 countries, and has operations in 100 countries across six continents.
As part of the initiative to kindle coaching culture across its group companies, the client organization wanted to offer coaching and coach training to its employees. They were looking for:
Coach Training:
We offered our 60 Hour, ICF Approved, Level 1 Coaching Certification Program. This program was being offered to leaders from across the Group Companies. These leaders were typically at the CXO level and were nominated by their organizations.
The program included the following components
Audience: Trained and Certified 50+ CXO level leaders across the conglomerate
Executive Coaching:
A total of 15+ coaches coached 40+ senior leaders across the group companies.
We offered the client our Coach-as-a-Service platform on subscription. Via this platform, the client tracks the progress of its overall executive coaching program at the group level. The platform includes session scheduling, attendance tracking, and coaching progress and impact tracking services.
All the leaders who went through the program, found the program beneficial for themselves first, and then for their teams, as they were able to implement their learnings with them.
Leaders felt changes at personal and professional level and the same was confirmed by their teams and families.
The leaders coached Non-profit volunteers as part of the program which created a ripple impact outside the client’s system, into civil society.
Our Level 1 Program is part of the client’s University calendar and sits alongside programs offered by Harvard, INSEAD, IIMs etc.
This program runs every year, with new leaders opting for it, and is creating awareness about coaching within the client’s system.